We understand that your databases are vital to your business.
When computers crash, files corrupt,
passwords get lost, or data gets accidentally deleted, you
need to know that help is just a phone call away.
We make your business our priority.
||We can deliver training
tailored to your exact requirements. This can include training users of your new database application, specialised training for database administrators, and/or assisting
your staff to improve their Microsoft Access skills.
|Telephone and Email Support
||Technical support is available by
phone or email, between 8am and 8pm, 7 days a week.
Clients in geographically remote locations, or those wanting the convenience of instant support, may choose to enable remote access using TeamViewer. This software provides
a secure way to troubleshoot problems remotely, eliminating
the costs and delays normally associated with on-site support.
Click on the link if you want to set up a remote connection now.
||If problems can’t be resolved
over the phone or via email, we will come to you at the
earliest opportunity and fix these on-site. In most cases,
this will be on the same or next business day.
|Built-in Error Logging
||If a runtime error occurs while your
database is in use, information relating to the error can
be automatically logged by the database. Error logs can
be emailed to us at the click of a button, enabling problems
to be rapidly diagnosed and fixed.